The primary objective of an HR advisor is to help clients make informed decisions by carefully evaluating risks, benefits, impacts, and consequences. This course focuses on the strategies, skills, and qualities needed to effectively carry out this crucial role.
As an advisor, your ability to foster autonomy and guide clients toward sound decisions is essential. This course emphasizes the added value of the advisory role, exploring the key characteristics, competencies, and approaches that advisors must adapt to various contexts and mandates.
Through practical frameworks and actionable insights, this course equips you with the tools to elevate your advisory role, enabling you to build trust, influence outcomes, and become a valued partner in organizational decision-making. Whether you’re an experienced advisor or new to the role, this course is designed to refine your expertise and enhance your impact.
This course is designed for anyone wishing to improve their skills in exercising influence and acting as an advisor while playing a strategic role in their organizations.
This includes professionals in an advisory role who wish to develop or perfect their skills and abilities in advising and supporting clients as well as:
- HR professionals seeking to enhance their advisory capabilities
- Team leads and managers who engage in advisory functions within HR
- Individuals aspiring to advance into HR advisory roles
Learn alongside your team!
WatSPEED provides custom learning experiences tailored for large groups from any single organization. Register three or more employees from the same organization and receive 15 per cent off. Contact our team at watspeed@uwaterloo.ca for details.
Course content:
- What does "advisor" mean?
- Customer expectations and what sets you apart (advisor added value)
- The 12 skills: keys to success
- The 10 postures in advisory role
- The advisory role in action: the 7 steps
- Advisor influence and credibility
- Communication and support: knowing how to listen and ask the right questions
- Integration of learning and dashboard: personal action plan
Upon completion of this course you will be able to:
- Understand what the role of an advisor is
- Differentiate between role postures (advisor, expert, etc.)
- Integrate the advisor’s key skills
- Understand the key actions of the advisory role
Receive a badge from the University of Waterloo
Upon successful completion of this program, you will receive a digital badge from the University of Waterloo that you can share with your professional network.
Gerry Call, MBA, BComm
Course Instructor, WatSPEED
Gerry Call (MBA, BComm) is a speaker, consultant, facilitator, and author, with over 40 years of academic and practical business experience and strong capabilities to motivate and entertain audiences. He is known for his down to earth instruction style, as well as for his positive and humorous attitude towards his topics. Call creates powerful learning environments to help people move from okay to extraordinary.
Questions? Let's chat!
Office hours: Monday to Friday, 8:30 a.m. - 4:30 p.m. ET