• Manage performance with more agility.
• Establish key factors that impact performance and set clear expectations for your team.
• Develop work plans that include goals, actions, accountabilities, and measures.
• Conduct continuous performance assessments.
• Understand the benefits of feedback and how to motivate team members through performance discussions.
• Address poor performance more effectively.
• Understand discipline and why it can benefit your organization.

Receive a certificate from the University of Waterloo

Upon successful completion of this program, you will receive a professional education certificate from the University of Waterloo.

Gerry Call (MBA, BComm) is a speaker, consultant, facilitator, and author, with over 40 years of academic and practical business experience and strong capabilities to motivate and entertain audiences. He is known for his down to earth instruction style, as well as for his positive and humorous attitude towards his topics. Call creates powerful learning environments to help people move from okay to extraordinary.