An organization is only as strong as its first-line supervision. Key supervisory positions have the capability to leverage productivity and impact metrics. This online certificate program will guide you through the fundamentals of effective supervision and provide the skills and knowledge needed to work effectively with direct reports to enhance performance. You will also learn how to successfully transition from employee to supervisor, and better understand how to build teams with the in-demand skills and experience needed to thrive in today's marketplace.
Complete the five following courses (courses can be taken in any order but we highly recommend taking Essential Skills for New and Potential Supervisors first):
Receive a certificate from the University of Waterloo
Upon successful completion of this program, you will receive a professional education certificate from the University of Waterloo.
- New supervisors
- Existing supervisors
- Aspiring supervisors
- Tactics for recruiting the right people and retaining them
- Tools for communicating, delegating, managing conflict, and achieving results
- Techniques for managing workloads and dealing with the constant demands of supervision
Gerry Call, MBA, BComm
Course Author and Instructor, WatSPEED
Gerry Call (MBA, BComm) is a speaker, consultant, facilitator, and author, with over 40 years of academic and practical business experience and strong capabilities to motivate and entertain audiences. He is known for his down to earth instruction style, as well as for his positive and humorous attitude towards his topics. Call creates powerful learning environments to help people move from okay to extraordinary.