Complete the five following courses (courses can be taken in any order but we highly
recommend taking Essential Skills for New and Potential Supervisors first):
Essential Skills for New and Potential Supervisors
Performance Management and Development
Planning and Organizing Work
Hiring and Retaining Staff
Supervisory Communication Skills
Receive a certificate from the University of Waterloo
Upon successful completion of this program, you will receive a professional education
certificate from the University of Waterloo.
- New supervisors
- Existing supervisors
- Aspiring supervisors
- Tactics for recruiting the right people and retaining them
- Tools for communicating, delegating, managing conflict, and achieving results
- Techniques for managing workloads and dealing with the constant demands of supervision
Gerry Call, MBA, BComm
Course Author and Instructor, WatSPEED
Gerry Call (MBA, BComm) is a speaker, consultant, facilitator, and author, with over
40 years of academic and practical business experience and strong capabilities to
motivate and entertain audiences. He is known for his down to earth instruction style,
as well as for his positive and humorous attitude towards his topics. Call creates
powerful learning environments to help people move from okay to extraordinary.