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One day9 a.m. - 4:30 p.m. ET
Starts March 20, 2025View additional sessions
Virtual instructor-led course

No matter your field or industry, you are in the business of problem-solving and decision-making. In this course, you will learn to lead people to solve problems. You will work with other course participants to practice proven problem-solving and decision-making techniques. You will also develop the knowledge and tools you need to help people creatively tackle everyday workplace problems and decisions.

This course can be taken as part of the Advanced Leadership CertificatePMI talent triangle

WatSPEED has been approved by the Project Management Institute (PMI®) to issue contact hours and PDUs for our courses. This course provides seven Power Skills hours under the Talent Triangle ®.  

The "PMI Talent Triangle" and the PMI Talent Triangle image are marks of the Project Management Institute, Inc. 

Questions? Let's chat!

Office hours: Monday to Friday, 8:30 a.m. - 4:30 p.m. ET

  +1 (519) 888-4773

  watspeed@uwaterloo.ca


Register now

Course

Problem-Solving and Decision-Making for Leaders

Language

English

Department

Virtual Instructor-Led

Course Description

Overview 

No matter your field or industry, you are in the business of problem-solving and decision-making. In this course, you will learn to lead people to solve problems. You will work with other course participants to practice proven problem-solving and decision-making techniques. You will also develop the knowledge and tools you need to help people creatively tackle everyday workplace problems and decisions.

This course can be taken as part of the Advanced Leadership Certificate.

Who Should Enroll 

  • Individuals who have completed the Leadership Certificate
  • Professionals who want to delve deeper into leadership best practices
  • Supervisors
  • Managers
  • Team leads
  • Aspiring leaders

What you will learn 

  • The Six Sigma problem-solving methodology to improve problem-solving and decision-making within your organization:
  • Define phase (problem and goal statements)
  • Measure phase (asking important questions)
  • Analyse phase (root cause analysis and process maps)
  • Improve phase (brainstorming and creativity)
  • Control phase (documenting and communicating solutions)

0372 - 031

Problem-Solving and Decision-Making for Leaders

  • available
  • Mar 20, 2025 to Mar 20, 2025

Schedule

Online - Mar 20, 2025 to Mar 20, 2025

  • Time: 9:00am - 4:30pm
  • Days: Thu

Details

  • Contact hours: 7.5
  • CEUs: 0 CEUs
  • Language: English
  • Fees:
    Fee AmountFee Name
    $575.00
  • Drop Request Deadline: Mar 6, 2025
  • Transfer Request Deadline: Please refer to the withdrawal and transfer policy for details on transfer requests.

0372 - 031

Problem-Solving and Decision-Making for Leaders

  • available
  • Mar 20, 2025 to Mar 20, 2025

Schedule

Online - Mar 20, 2025 to Mar 20, 2025

  • Time: 9:00am - 4:30pm
  • Days: Thu

Details

  • Contact hours: 7.5
  • CEUs: 0 CEUs
  • Language: English
  • Fees:
    Fee AmountFee Name
    $575.00
  • Drop Request Deadline: Mar 6, 2025
  • Transfer Request Deadline: Please refer to the withdrawal and transfer policy for details on transfer requests.