Do you want to transform the way you perceive and connect with others? Want to gain a fresh perspective on understanding your own emotions and those around you?
This course enables you grow personally and professionally, so you can better navigate a variety of workplace challenges and interactions. It explores the concept of emotional intelligence and introduces you to the idea of Agile EQ-the ability to stretch beyond your own comfort zone and adopt the best response in each situation.
Through a personalized profile that helps you discover and understand your own mindsets, this course helps you read the emotional and interpersonal needs of any situation and respond accordingly.
This course can be taken as part of the Advanced Leadership Certificate. 
WatSPEED has been approved by the Project Management Institute (PMI®) to issue contact hours and PDUs for our courses. This course provides seven Power Skills hours under the Talent Triangle ®.
The "PMI Talent Triangle" and the PMI Talent Triangle image are marks of the Project Management Institute, Inc.
- Individuals who have successfully completed the Leadership Certificate.
- Professionals seeking a deeper understanding of leadership best practices.
- Supervisors, managers, or team leads.
- Aspiring leaders
- Boost self-awareness and self-regulation.
- Improve your ability to adapt, assess, and respond to situations appropriately.
- Improve how you make emotionally intelligent decisions.
- Develop empathy and strengthen your interpersonal skills.
- Recognize and understand the different mindsets that exist across your team or organization.
- Explore and understand your own workplace mindset.
- Gain valuable tools to identify and interpret the emotional or interpersonal needs of a situation.
- Develop effective strategies to address emotional and interpersonal needs in a professional setting.
Receive a certificate from the University of Waterloo
Upon successful completion of this program, you will receive a professional education certificate from the University of Waterloo.
Gerry Call, MBA, BComm
Course Instructor, WatSPEED
Gerry Call (MBA, BComm) is a speaker, consultant, facilitator, and author, with over 40 years of academic and practical business experience and strong capabilities to motivate and entertain audiences. He is known for his down to earth instruction style, as well as for his positive and humorous attitude towards his topics. Call creates powerful learning environments to help people move from okay to extraordinary.
Questions? Let's chat!
Office hours: Monday to Friday, 8:30 a.m. - 4:30 p.m. ET