An organization is only as strong as its first-line supervision and management. First-line supervisory and management positions have the capability to dynamically leverage the productivity of team members. This course enables you to transition from team member to team supervisor or manager and enhances your capability to be successful in that role. This course will also empower you to understand the fundamentals of supervising, managing, and leading people. In addition to learning how to influence your team's performance at work, you will use the Everything DiSC Management® Profile to develop new skills and approaches to directing, delegating, making decisions, managing time, and solving problems.
Note: This course requires the completion of an online questionnaire prior to the start date. Details, including a link to the questionnaire, will be emailed to registrants ahead of time.
This course can be applied to the Essentials of Supervision Certificate. 
WatSPEED has been approved by the Project Management Institute (PMI®) to issue contact hours and PDUs for our courses. This course provides seven Power Skills hours under the Talent Triangle ®.
The "PMI Talent Triangle" and the PMI Talent Triangle image are marks of the Project Management Institute, Inc.
- New supervisors
- Existing supervisors
- Aspiring supervisors
- Understand the fundamentals of supervising, managing, and leading teams.
- Influence and empower your teams to perform effectively at work.
- Develop new skills for directing, delegating, making decisions, managing time, and solving problems.
- Improve how you work with your boss, peers, and senior leaders.
Receive a certificate from the University of Waterloo
Upon successful completion of this program, you will receive a professional education certificate from the University of Waterloo.
Gerry Call, MBA, BComm
Course Instructor, WatSPEED
Gerry Call (MBA, BComm) is a speaker, consultant, facilitator, and author, with over 40 years of academic and practical business experience and strong capabilities to motivate and entertain audiences. He is known for his down to earth instruction style, as well as for his positive and humorous attitude towards his topics. Call creates powerful learning environments to help people move from okay to extraordinary.
Questions? Let's chat!
Office hours: Monday to Friday, 8:30 a.m. - 4:30 p.m. ET