A great manager is a great coach, and strong leadership and coaching is fundamental for any organization. The best leaders and coaches facilitate communication, and guide, motivate, and support teams to achieve their goals. This course provides a solid foundation for building the best coaching techniques for your workplace. It will also enable you to get more from your teams and colleagues through tried-and-true methods of coaching.
This course can be applied to the Leadership Certificate. 
WatSPEED has been approved by the Project Management Institute (PMI®) to issue contact hours and PDUs for our courses. This course provides seven Power Skills hours under the Talent Triangle ®.
The "PMI Talent Triangle" and the PMI Talent Triangle image are marks of the Project Management Institute, Inc.
- Supervisors
- Managers
- Leaders (or those in leadership roles)
- Individuals aspiring to achieve supervisory and management positions
- Essential practices for improving workplace performance.
- Realistic approaches for successfully motivating employees.
- Methods to positively influence human performance and evaluate performance outcomes.
Receive a certificate from the University of Waterloo
Upon successful completion of this program, you will receive a professional education certificate from the University of Waterloo.
Gerry Call, MBA, BComm
Course Instructor, WatSPEED
Gerry Call (MBA, BComm) is a speaker, consultant, facilitator, and author, with over 40 years of academic and practical business experience and strong capabilities to motivate and entertain audiences. He is known for his down to earth instruction style, as well as for his positive and humorous attitude towards his topics. Call creates powerful learning environments to help people move from okay to extraordinary.
Theresa Humphrys, MA, ACC
Course Instructor, WatSPEED
Theresa Humphrys is an experienced facilitator and business coach who helps leaders and teams strengthen their capacity to collaborate, adapt and achieve meaningful results. She holds a Master’s degree in Human Systems Intervention from Concordia University, grounding her work in systems thinking and collaborative change. Known for her engaging and reflective style, she fosters a learning environment that supports participants to turn insights into practical actions with lasting impact.
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