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One day9 a.m. - 4:30 p.m. ET
Starts March 17, 2025View additional sessions
Virtual instructor-led course

Conflict is natural and, if embraced, has an untapped potential to ignite innovative change. When ignored or handled incorrectly, conflict can unleash a destructive force within your organization. Worry not! Wherever you are in the conflict cycle, it’s never too late to affect change.

This course utilizes the Everything DiSC Productive Conflict Profile® (produced by John Wiley & Sons, Inc.) to help participants improve their awareness about conflict behaviors. Rather than focus on a step-by-step process for conflict resolution, you will learn techniques to curb destructive behaviors and effectively respond to conflict situations. The course also features an exploration of the Everything DiSC Productive Conflict Profile® in the context of conflict, providing an opportunity for you to explore destructive conflict responses. 

This course is part of the Leadership CertificatePMI Talent triangle

WatSPEED has been approved by the Project Management Institute (PMI®) to issue contact hours and PDUs for our courses. This course provides seven Power Skills hours under the Talent Triangle ®.  

The "PMI Talent Triangle" and the PMI Talent Triangle image are marks of the Project Management Institute, Inc. 

 

Questions? Let's chat!

Office hours: Monday to Friday, 8:30 a.m. - 4:30 p.m. ET

  +1 (519) 888-4773

  watspeed@uwaterloo.ca


Register now

Course

Managing the Opportunities Provided by Conflict

Language

English

Department

Virtual Instructor-Led

Course Description

Overview 

Conflict is natural and, if embraced, has an untapped potential to ignite innovative change. When ignored or handled incorrectly, conflict can unleash a destructive force within your organization. Worry not! Wherever you are in the conflict cycle, it’s never too late to affect change.

This course utilizes the Everything DiSC Productive Conflict Profile® (produced by John Wiley & Sons, Inc.) to help participants improve their awareness about conflict behaviors. Rather than focus on a step-by-step process for conflict resolution, you will learn techniques to curb destructive behaviors and effectively respond to conflict situations. The course also features an exploration of the Everything DiSC Productive Conflict Profile® in the context of conflict, providing an opportunity for you to explore destructive conflict responses. 

This course is part of the Leadership Certificate.

Who Should Enroll 

  • Supervisors
  • Managers
  • Leaders (or those in leadership roles)
  • Individuals aspiring to achieve supervisory and management positions"

What you will learn 

  • Improve awareness and understanding of conflict behaviours.
  • Establish techniques to respond to conflict and overcome challenges.
  • Understand methods for making more productive choices in response to conflict.
  • Identify opportunities to affect positive change as you manage conflict.

0065 - 044

Managing the Opportunities Provided by Conflict

  • available
  • Mar 17, 2025 to Mar 17, 2025

Schedule

Online - Mar 17, 2025 to Mar 17, 2025

  • Time: 9:00am - 4:30pm
  • Days: Mon

Details

  • Contact hours: 7.5
  • CEUs: 0 CEUs
  • Language: English
  • Fees:
    Fee AmountFee Name
    $575.00
  • Drop Request Deadline: Mar 3, 2025
  • Transfer Request Deadline: Please refer to the withdrawal and transfer policy for details on transfer requests.

0065 - 044

Managing the Opportunities Provided by Conflict

  • available
  • Mar 17, 2025 to Mar 17, 2025

Schedule

Online - Mar 17, 2025 to Mar 17, 2025

  • Time: 9:00am - 4:30pm
  • Days: Mon

Details

  • Contact hours: 7.5
  • CEUs: 0 CEUs
  • Language: English
  • Fees:
    Fee AmountFee Name
    $575.00
  • Drop Request Deadline: Mar 3, 2025
  • Transfer Request Deadline: Please refer to the withdrawal and transfer policy for details on transfer requests.