• Understand the importance of managing stakeholders.
• Identify the project stakeholders.
• Effectively define stakeholders' influence and requirements for your projects.
• Prepare, implement, and manage project stakeholders by creating a stakeholders' management plan.
• Understand the ethical issues in managing project stakeholders.
• Generate and use the information from past projects.
• Make a plan for enhanced stakeholders' management efforts for your project(s).

The curriculum is compatible with the project management industry standard set by the Project Management Institute (PMI). The University of Waterloo partners with a project management training provider to offer courses that qualify for project management professional (PMP) Professional Development Units (PDUs) or contact hours. You will receive electronic course notes that parallel the course content and serve as an excellent project management resource tool.

 

Course outline

• Introduction
• Identify Stakeholders
• Understand & Analyze Stakeholders 
• Prioritize Stakeholders
• Manage Stakeholders
• Monitor Stakeholder Engagement
• Learn From Past Experience
• Wrap-up

Receive a certificate from the University of Waterloo

Upon successful completion of this program, you will receive a professional education certificate from the University of Waterloo.

 

Kristine Hatfield has over 20 years project management experience, including the management of large, complex, projects and programs, and project portfolios in excess of $250 million. She has successfully established company-wide project management practices and has a great deal of experience in implementing and leading project management offices (PMO), business analysis, strategic planning, and developing project managers.

Hatfield understands the importance of building high performing collaborative teams across organizations. She brings a practical “people focused” approach to the application of project management principles to deliver successful projects, programs, and portfolios. She has spent her professional career in the telecommunications industry and IT, including senior management roles, and has been a project management professional (PMP) since 2005.

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John Glennie has over twenty-five years of business and project management experience. Working extensively with clients in both the private and public sectors, Glennie's project management and business experience includes successfully navigating the challenges and complexity of managing global product launches for a manufacturing firm, the creation of an electronic trading system for a precious metals operation, and successfully delivering client projects through his own IT company.

An award-winning instructor, Glennie has provided project management and related business training to individuals and organizations across Canada, the United States and (through virtual courses) globally.

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