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Two days10 a.m. - 5:30 p.m. ET each day
Virtual instructor-led course

Project management excellence goes beyond producing project charters, detailed schedules, and colourful status reports. Projects involve people. There are team members, clients, management, subordinates, peers, account managers, suppliers, contractors, regulators, and numerous other stakeholders. And with people, there are differing opinions, personality conflicts, office politics, and sometimes hidden agendas. Your people skills can have a positive impact on project success and help to transform road blocks into opportunities.

Interacting effectively with others is at the heart of good project management. Poor communication and relationships result in significant issues and detract from what matters and what needs to be done.

Developed in partnership with World Class Productivity (WCP), this course focuses on understanding yourself and learning specific techniques and strategies that enable you to relate to and engage others successfully. You will have the opportunity to discuss issues or challenges you are facing, and get input on how to address them. The sessions include self assessments, group exercises, and scenarios or role plays that enable you to address real-life situations.

This course can be taken as part of the Project Management Certificate.

PMI talent triangleWatSPEED has been approved by the Project Management Institute (PMI®) to issue contact hours and PDUs for our courses. This course provides 12 Power Skills hours and two Business Acumen hours for the Talent Triangle ® for a total of 14 hours.  

The "PMI Talent Triangle" and the PMI Talent Triangle image are marks of the Project Management Institute, Inc. 

 

 

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Questions? Let's chat!

Office hours: Monday to Friday, 8:30 a.m. - 4:30 p.m. ET

  +1 (519) 888-4773

  watspeed@uwaterloo.ca

Hear from our learners

"The highlight of the course was negotiation skills, detailed steps and points to deal with conflict resolution, people, personalities, etc., for keeping projects on track."

Ernest Kalwa 
June 2025 

Register now

Other courses in this program

Change Enablement: Realization of Project Value

 

Managing Stakeholder Expectations

 

Project Management Applied Tools and Techniques

 

Advanced Project Monitoring and Control

 

Foundations of Adaptive Project Delivery: Agile Hands-On