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Two days10 a.m. - 5:30 p.m. ET each day
Starts March 17, 2025View additional sessions
Virtual instructor-led course

Project management excellence goes beyond producing project charters, detailed schedules, and colourful status reports. Projects involve people. There are team members, clients, management, subordinates, peers, account managers, suppliers, contractors, regulators, and numerous other stakeholders. And with people, there are differing opinions, personality conflicts, office politics, and sometimes hidden agendas. Your people skills can have a positive impact on project success and help to transform road blocks into opportunities.

Interacting effectively with others is at the heart of good project management. Poor communication and relationships result in significant issues and detract from what matters and what needs to be done.

This course focuses on understanding yourself and learning specific techniques and strategies that enable you to relate to and engage others successfully. You will have the opportunity to discuss issues or challenges you are facing, and get input on how to address them. The sessions include self assessments, group exercises, and scenarios or role plays that enable you to address real-life situations.

This course can be taken as part of the Project Management Certificate.

PMI talent triangleWatSPEED has been approved by the Project Management Institute (PMI®) to issue contact hours and PDUs for our courses. This course provides 12 Power Skills hours and two Business Acumen hours for the Talent Triangle ® for a total of 14 hours.  

The "PMI Talent Triangle" and the PMI Talent Triangle image are marks of the Project Management Institute, Inc. 

 

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Questions? Let's chat!

Office hours: Monday to Friday, 8:30 a.m. - 4:30 p.m. ET

  +1 (519) 888-4773

  watspeed@uwaterloo.ca

Hear from our learners

"Thought-provoking videos that supported the information the instructor was providing and that was being discovered through group work"

Melanie Sattori
 

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Course

People Skills: The Secret Behind Project Success

Language

English

Department

Virtual Instructor-Led

Course Description

Overview 

Project management excellence goes beyond producing project charters, detailed schedules, and colourful status reports. Projects involve people. There are team members, clients, management, subordinates, peers, account managers, suppliers, contractors, regulators, and numerous other stakeholders. And with people, there are differing opinions, personality conflicts, office politics, and sometimes hidden agendas. Your people skills can have a positive impact on project success and help to transform road blocks into opportunities.

Interacting effectively with others is at the heart of good project management. Poor communication and relationships result in significant issues and detract from what matters and what needs to be done.

This course focuses on understanding yourself and learning specific techniques and strategies that enable you to relate to and engage others successfully. You will have the opportunity to discuss issues or challenges you are facing, and get input on how to address them. The sessions include self assessments, group exercises, and scenarios or role plays that enable you to address real-life situations.

This course can be taken as part of the Project Management Certificate.

Who Should Enroll 

  • Project managers
  • Project team members
  • Department leaders
  • Individuals who aspire to become project management specialists
  • Professionals who want to develop skills to deliver projects on target, on time, and on budget

What you will learn 

  • Manage conflict and negotiations across your team or organization.
  • Influence, motivate, and manage relationships for successful collaboration.
  • Establish interpersonal communication tools and techniques to positively impact project management.

Course Details 

The curriculum is compatible with the project management industry standard set by the Project Management Institute (PMI). The University of Waterloo partners with a project management training provider to offer courses that qualify for project management professional (PMP) Professional Development Units (PDUs) or contact hours. You will receive electronic course notes that parallel the course content and serve as an excellent project management resource tool.


0160 - 047

People Skills: The Secret Behind Project Success

  • available
  • Mar 17, 2025 to Mar 18, 2025

Schedule

Online - Mar 17, 2025 to Mar 18, 2025

  • Time: 10:00am - 5:30pm
  • Days: Mon/Tue

Details

  • Contact hours: 15
  • CEUs: 0 CEUs
  • Language: English
  • Fees:
    Fee AmountFee Name
    $1,295.00
  • Drop Request Deadline: Mar 3, 2025
  • Transfer Request Deadline: Please refer to the withdrawal and transfer policy for details on transfer requests.

0160 - 047

People Skills: The Secret Behind Project Success

  • available
  • Mar 17, 2025 to Mar 18, 2025

Schedule

Online - Mar 17, 2025 to Mar 18, 2025

  • Time: 10:00am - 5:30pm
  • Days: Mon/Tue

Details

  • Contact hours: 15
  • CEUs: 0 CEUs
  • Language: English
  • Fees:
    Fee AmountFee Name
    $1,295.00
  • Drop Request Deadline: Mar 3, 2025
  • Transfer Request Deadline: Please refer to the withdrawal and transfer policy for details on transfer requests.

Other courses in this program

Change Enablement: Realization of Project Value

 

Managing Stakeholder Expectations

 

Project Management Applied Tools and Techniques

 

Advanced Project Monitoring and Control

 

Foundations of Adaptive Project Delivery: Agile Hands-On